Luxembourg Maritime Administration

ISO

Evolution of the shipping industry and its consequences on the CAM

Since its creation in 1991, the Commissariat aux affaires maritimes has had to adapt to new requirements resulting from new international conventions as well as from new European regulations.

These new instruments have added more responsibilities on the various parties involved with maritime safety. This is especially true for shipping administration, whether acting as flag state or as port state.

The Commissariat aux affaires maritimes has taken this opportunity to improve its working procedures, in order to make them worthy of a modern administration. This improvement was based on an internationally recognised standard so that we could prove, internally as well as to the outer world that our working methods are transparent and efficient.

In April 2000, the Commissariat aux affaires maritimes has become the first administration in Luxembourg to be certified under the ISO 9001:2000 standards.

This certification rewards several years of hard work involving the efforts of the whole team of the Commissariat aux affaires maritimes and allowed us to enter the 21st century confidently.